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FAQ
Frequently asked questions from clients and our answers to them. If you have any questions, don’t hesitate to write to us.
How much will it cost?
The cost of your private tour depends entirely on your desires. Each experience is crafted individually, tailored to what you want to feel, see, and live. Whether it’s a one-day escape, a two-day journey, or an immersive five-day experience designed to engage all five senses, the price is built around your preferences. There are no limits — only possibilities. We start with a solid foundation, and from there, every detail can be customized to create your perfect Italian adventure. Our goal is simple: to ensure you leave Italy with unforgettable emotions, deep impressions, and an irresistible desire to return for more.
How can I pre-book my experience?
To secure your exclusive experience, a 50% deposit is required at the time of booking. The remaining balance is due upon your arrival. We understand that plans can change, so we offer a flexible cancellation policy:
• If you cancel at least 30 days before your tour, you will receive a full refund.
• If you cancel between 21 and 30 days before your tour, we will refund your payment, minus a small non-refundable fee to cover planning and administrative costs.
• If you cancel less than 21 days before your tour, the deposit becomes non-refundable due to the preparation involved in crafting your personalized experience.
We are committed to providing you with a seamless and stress-free booking process. If you have any questions or need adjustments, we’re here to assist you every step of the way.
What if I’ll need some assistance during the tour?
From the moment your journey begins until the very last goodbye, you are never alone. Your dedicated caretaker is with you every step of the way, ensuring a seamless, stress-free experience. Whether it’s handling logistics, making last-minute adjustments, or even something as simple as finding a bottle of water, your caretaker is there 24/7 to take care of every detail — so you can fully immerse yourself in the magic of Italy. All you have to do is relax, enjoy, and let the experience unfold.
Who are these tours designed for?
Our experiences are designed for travelers who seek something beyond the ordinary. Whether you’re a couple looking for a romantic getaway, or a solo traveler wanting to experience Italy in a deeply personal way, we craft every journey to match your desires.
Can I customize my itinerary?
Absolutely! Every experience is fully customizable. Whether you want to explore hidden vineyards, indulge in private dining experiences, enjoy the see on the private yacht, or take an off-the-beaten-path adventure, we design your itinerary around what excites you the most.
What is included in the price?
Each tour includes a carefully curated itinerary, private transportation, luxury accommodations, exclusive experiences, and the full-time support of your personal caretaker. Additional services such as private chefs, and special requests can also be arranged to enhance your journey.
Do you offer airport transfers?
Yes, we arrange private transfers from any airport, train station, or hotel to ensure a smooth and comfortable start to your experience. Just let us know your arrival details, and we’ll take care of the rest.
What should I pack for my tour?
Packing depends on the season and the type of experiences you choose. We’ll provide you with a personalized packing guide before your trip, so you’ll have everything you need to fully enjoy your journey.
Email: info@wonderwaytravels.it
